“Helps me to observe camera footage and do crowd surveillance while using a security camera. Also helps me to identify a threat and be able to decipher if someone is carrying contraband.”

“As a security professional, the techniques discussed in this program will directly contribute to the overall safety of our employees, contractors, visitors, assets, and the company's image. Being able to target possible threats and articulate the reasoning for targeting individuals will be greatly beneficial to overall safety and reputation.”

“I oversee a number of individuals who must utilize video, and it will help me to communicate with them better. We use video recordings to investigate safety issues, and I feel I can better interpret the images on the video. Many of our people have to interact with the general public in the office and outside the office. This training allows me to communicate with them better on keeping themselves safe by recognizing hazards.”

“Our mission involves access control, incident response, cctv monitoring, investigations, violence deescalation, and inspections. The techniques provide a template for implementing the mission operations in a systemic manner which enhances efficiency and effectiveness. The systematization also helps diminish allegations of discrimination when security personnel execute their duties. “

“In my opinion, behavioral recognition and threat recognition are one of the most important skills a security professional can have, I have taken several courses on this subject matter, and read every book on the subject. I have to say this course has done the best job of making the information readily available to learn in a user-friendly format. It is also the best-orchestrated course I have taken online.”

“As director of a church-based volunteer safety and security ministry, surveillance is the number one skill we can develop to better protect our environment and is a great pro-active tool.”

“Great functional tools: methodical observation techniques to quickly develop a behavior baseline and then further ascertain roles, objectives, and any deviations from the norm. Quickly assess possible threats: Threat Indicators, when found in clusters, will add to the JDLR picture to help keep me, my team and the public more safe.”

“Being made aware of the baselining process. I have always been comfortable picking out suspicious persons or potential threats but having a better understanding of the Baselining Process will improve my skills”

“Working at a level 1 trauma center, you interact and deal with different people constantly. I find that this has opened up my awareness when it comes to homeless people or people trying to steal from the hospital what to look for and how to stop them from succeeding in their mission.”

“The whole course was valuable, but the course that I obtained the most knowledge from was course 3. It opened my eyes up to some of the weaknesses that I needed to improve on and how to better spot a person/persons attempting to do harm to other visitors, patients, and employees.”